This notice explains how Terramax Industries Private Limited (“TerraMax”, “we”, “us”) handles information provided through this website, phone, email or WhatsApp.
Information You May Provide
Depending on your enquiry, this may include your name, phone number, email, business name, location or country, machine details, part requirements, budget, ownership and finance status, photos, documents and the contents of your messages.
How the Website Works
When you submit a website form, the requirement and your recorded consent are saved in TerraMax's access-controlled enquiry database and a reference number is returned. If you attach machine photos or PDF documents, those files are uploaded to private storage for review with your enquiry. Call and WhatsApp remain optional contact routes; choosing WhatsApp opens a third-party service governed by its own terms and privacy practices.
Why We Use Information
- To respond to enquiries and confirm requirements.
- To assess refurbishment, spare part, machine purchase, sale and rental requests.
- To arrange calls, inspections, sourcing, delivery or service where agreed.
- To keep business and transaction records where required.
- To protect the website and prevent misuse.
Service Providers
The website is served by Cloudflare. Enquiries, consent records and attached files are stored with Supabase, our database and file-storage provider, with access restricted to TerraMax. Links to WhatsApp, Google Maps, phone and email open those services, which handle information under their own privacy terms. The site sets no advertising or tracking cookies.
Sharing
We may share relevant information with service technicians, suppliers, logistics providers, inspectors or professional advisers only where reasonably needed to handle your request, comply with law or protect legitimate business interests. We do not sell personal information.
Retention and Security
Communications and business records may be kept for as long as reasonably needed for the enquiry, transaction, legal, tax, warranty, dispute or security purposes. No internet or messaging system is completely secure, so please avoid sending unnecessary sensitive identity or financial documents.
Your Choices
You may ask us to correct or delete information, withdraw consent for future contact, or ask how your information is being used, subject to applicable legal and record-keeping obligations.
Contact
Email terramaxindustries@gmail.com or call +91 92890 21818. Business location: Faridabad, Haryana, India.
This is a practical privacy notice for the website and should be reviewed by a qualified Indian legal professional before analytics, advertising pixels, payments or automated messaging are added.